Why competitor research should be a list of claims

A summary tells you what a set of pages seemed to say. A claim list tells you what was asserted, by which source, and when. The second is the one you can audit, so it is the one worth keeping.

Sigblaze editorial4 min read

What makes a claim atomic

An atomic claim states one thing. “Meridian prices per seat and has a 10-seat minimum” is two claims: a pricing model and a minimum. Splitting them lets one be supported while the other is contradicted, which happens often when a vendor changes only one part of its pricing.

One sentence from a summary, rewritten as claims (synthetic example)
Summary sentenceAtomic claims
Meridian is an affordable, easy-to-adopt tool for small agencies.Meridian lists a Team plan at $49 per seat per month. Meridian lists a 10-seat minimum. Three reviewers describe setup as quick. One reviewer reports a three-week migration.

What a summary drops

  • Which source said which sentence.
  • Where two sources disagreed.
  • How old each statement is.
  • What was searched for and not found.

What a claim list lets you do

  • Compare Fieldnote and Meridian one claim at a time instead of paragraph against paragraph.
  • Spot claims that rest on a single vendor page.
  • Re-check only the claims whose sources have aged.
  • Reuse a claim in a later research run without re-reading the page.

Where extraction goes wrong

Claim extraction, whether done by a person or a model, can misread a page. Two habits limit the damage. Keep the source excerpt next to every claim so the reader can check it in seconds. Put a review step between claims and anything that leaves the workspace.

Rules of thumb for writing claims

  1. Name the subject. “Meridian lists…”, not “It lists…”.
  2. State a fact about the source or about the world, and say which. “Meridian advertises” and “Meridian supports” are different claims.
  3. Include the date or version when the fact can change.
  4. Leave interpretation for insights.

Claims in Sigblaze

Sigblaze extracts claims from stored sources and keeps the excerpt beside each one. Claims carry a status (unverified, supported, contested or rejected) and a list of supporting, contradicting and contextual evidence.

This piece contains no external statistics. Fieldnote and Meridian are fictional companies, and the figures in the examples are synthetic.

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